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Privacy Policy

Please note that by using this website (, you will be deemed to have accepted this Privacy Policy, and by subscribing to this site, placing an order, or subscribing to the newsletter, you will be deemed to have allowed FICKLE HEARTS to collect data under the conditions set out below.n.

If you have agreed, we may provide you with updates and offers for our products and campaigns via direct marketing methods (e.g. telephone, e-mail, SMS, social networks, mail). You will always be given the option to opt-out when contacted by email, message or other direct marketing activity. You can also change your marketing preferences at any time by contacting us.z.

In accordance with the Law No. 6563 on the Regulation of Electronic Commerce; Records regarding withdrawal of approval are kept for 1 year from this date; The content of the commercial electronic message and any other records regarding the shipment will be kept for 3 years to be submitted to the relevant ministry when necessary. After the period has passed, your personal data will be deleted, destroyed or anonymized by FICKLE HEARTS or upon your request.

Your credit card information requested on the payment page is in no way kept on the servers of or the companies that serve it, in order to keep the security of our valued customers who shop on the site at the highest level.

Only the Customer can access all the information the Customer enters into the system and only the Customer can change this information. It is not possible for anyone else to access or change this information.
Within the framework of the above-mentioned issues, laws, sanctions, our privacy policy and responsibilities, your data is never transferred to third parties without your consent. However, your data may be shared with courts and other public institutions as required by our legal obligations and as limited by law.

Your personal data is used specifically for the following purposes:
-To communicate with our customers regarding the conditions, current status and updates of the contracts concluded within the scope of the Consumer Protection Law and the Distance Contracts Regulation, and to provide the necessary information,
-To fulfill the obligations assumed in accordance with the contracts concluded within the scope of the Law on Consumer Protection and the Distance Contracts Regulation,
-To provide guidance to our customers about products they may be interested in and to provide information about campaigns, taking into account their shopping experiences,
-To increase customer satisfaction, to recognize our customers who shop from the website and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted organizations in this context,
-To evaluate customer complaints and suggestions regarding our services,
-To be able to fulfill our legal obligations and exercise our rights arising from the current legislation.